Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Dial-in conferencing information is not displayed when a user uses Lync 2010 to join a meeting

Dial-in conferencing information is not displayed when a user uses Lync 2010 to join a meeting

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You deploy the dial-in conferencing capabilities in a Microsoft Lync Server 2010 environment, or in a Microsoft Lync Online environment.
  • You configure the telephony setting of a Lync 2010 user to Audio/Video disabled.
  • The user opens a Microsoft Outlook meeting invitation.
In this scenario, the dial-in conferencing information that contains the dial-in telephone number and the participant code or the conference ID is not displayed.

↑ Back to the top

Cause

This issue occurs because the Online Meeting Add-in for Lync 2010 does not receive the dial-in conferencing information from the conferencing components when the telephony setting for a user is set to Audio/Video disabled.

↑ Back to the top

Resolution

To resolve this issue, install the following cumulative update:
2701664 Description of the update for Lync 2010: June 2012


↑ Back to the top

More Information

For more information about dial-in conferencing in Lync Server 2010, visit the following Microsoft website:
General information about dial-in conferencing in Lync Server 2010

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2688945
Revision : 1
Created on : 1/7/2017
Published on : 6/16/2012
Exists online : False
Views : 303